Wireless expense management is a critical element of controlling telecom expense.

In fact it's probably the best place to start if your organization wants to make an immediate impact on telecom expense.  First, we should discuss the two major wireless expense management programs immediately available to you.

First, we will want to discuss the wireless telecom audit. This is a manual review of your wireless carrier invoices performed by an expert telecom consultant who has years of experience working with all of the wireless carriers.  There are some classic areas of improvement we will look for right away. 

The biggest waste factor in wireless is when your employees' usage isn't matched up with the correct plan or plans.  This is difficult to manage because who has the time or resources to monitor and maintain this for hundreds, or even thousands of cell phones?

We can make immediate and sweeping changes in how your plans match your usage, and this goes far beyond just buying bulk minutes and letting the chips fall where they may.  Frankly, there aren't many errors in cell bills.  But the way the rate plans are offered by carriers and accepted by clients often times results in tremendous waste.

For this reason alone, we have never engaged in a wireless audit or expense management project that hasn't resulted in significant savings for our clients.

For example, we saved a major manufacturing company $275,000 a year by showing their ATT major account team a better way to apply plans for about 1,000 cell phones.

There's more to the wireless audit but for now we will move on to the second major category of wireless expense management.  That would be the telecom expense management software platform designed specifically for managing wireless telecom expense.

We would love to demo this fabulous software that gives you an amazing view of your wireless telecom expense right on your desktop.  You can use this software not only to constantly monitor plans vs. rates to make sure each unit is optimized, but you can also keep track of your physical assets.  When one of 700 cell phone users leaves your company and the cell phone leaves with him or her, you will immediately be notified.  Besides accurately tracking your MACD's (moves, add, changes, and deletions), you will have a real time view into all the call detail and this will be an effective way to reduce fraud or miss-use.  Employee #736 starts to pound hundreds of costly text messages a month, and the wireless expense management platform can red flag this any time you choose depending upon the parameters you determine in advance.

Which kind of project should you choose?  Let us help determine that.  But we are huge proponents of the manual wireless telecom audit because it can be financed via contingency rather than a monthly fee and you will see almost immedate cost reductions!

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