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Telecommunication Consulting Services
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877.688.2200
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Telecommunication Consulting Services - Provide Telecom Bill Auditing
Telecommunication Consulting Services - Provide Internet Services Auditing
Telecommunication Consulting Services - Provide VOIP considerations
Telecommunication Consulting Services - Provide Mobile Phone Service Optimization
Regardless of the business, organization or department that you are in there is a high probability that you will benefit from a full telecommunications audit. Telecom expenses usually are the fifth largest expense on your balances sheet and are composed of your current phone, cell phone, Internet services, VOIP and call center expenses. Our experts will audit these areas with the soul purpose of reducing overall costs, and maximizing your return on investment.
Working with a wide variety of clients offering telecom consulting services we have learned many organizations are striving to improve productivity and enhance profitability. They need telecom infrastructures that are resilient, operationally efficient and able to quickly adopt strategic technology and resource management solutions. They want to create and sustain a billing and monitoring environment that can help deliver optimal business value.
Let's explore how this is achieved.
Phone Bill Auditing
We usually start with thorough analysis of your current and past phone bills. We have found that between a 10-40% saving can be discovered with this audit. This audit service will be able to identify refunds that you are due and to optimize your current phone services by reducing the cost of your current phone billings. We help you obtain refunds and credits for overcharges and make recommendations for local and long distance charges that further optimize and reduce the cost of all your phone services.
Internet Service Auditing
We conduct a detailed analysis of your current Internet services. This includes ways to optimize current agreements, identify unused, dead circuits or circuits that can be consolidated. We explore better or value prices services like Wifi, frame relay, VPN, cable, DSL, fiber optic to insure you are getting optimized pricing with appropriate discounts and rates. We help you explore purchasing vs. renting advantageous for your telecom equipment should there be a better overall economic value.
VOIP Advantages
Voice over internet protocol (VOIP) is providing many economic advantages to some of our customers. VOIP reduces or some cases can even eliminate phone bill costs. Using this technology really optimizes the use and value of your Internet services. You can use VOIP for any or all of your local and long distance needs eliminating certain long distance charges. Our team may recommend the implementation and usage of VOIP to save on your local and long distance expenses.
Call Center Consulting
We have seen many companies with some form of call center in place. Some are just a few people and some are large rooms of sales or customer service representatives. Regardless of the size optimizing your call center can represent a significant reduction in your overall telecom cost. Call centers are all intense users of both phone and internet services and therefore should be a target for maximizing your value and savings.
Our telecom auditors specifically target call center activities, billings and fees. They will develop a complete evaluation report with recommendations for optimizing your call center services and communication resources.
The point is that it does not matter what type of business a firm understanding and optimization of your telecom expenses is a smart move. Most business today are spending more every month than the need do and are leaving large sums of refunds or credits in the hands of their carriers. Since most of the services to find these benefits and savings are done on a contingency basis there is absolutely no reason not to start the process today! Give us a call were waiting!
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