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Telecom Service Inventory and Billing
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877.688.2200
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Telecom Service Inventory and Billing services represents a significant savings to industry, government and education organizations concern with telecom expense management. Why
1.) Telecom Service Inventory and Billing services kills Fraudulent billing - Estimated to cost organizations $143 billion a year.
2.) Telecom Service Inventory and Billing services monitors customized carrier contracts - Resulting in money spent on services or minutes never used.
3.) Telecom Service Inventory and Billing service provide organizations with processes to verify what they spend on telecom services, with whom, and how.
The fact is most organizations have a mountain of telecom invoices that are received every month to the tune of being the third largest expense for the organization. Telecom expenses include local, long distance, wide area networks, wireless, and equipment. These expenses come in the form of paper invoices as well CDs many with a minimum of 25 reports that have no correlation to what is needed for a proper evaluation. Most of the individuals that sign off for payment wear thirty other hats and do not have the time to investigate every individual charge. Many questions arise as to how efficient the management of telecom expense is for an organization:
Could you be paying for unused or idle telecom assets?
The fact is your may still be paying for disconnect circuit or wireless devices taken from former employees. Unless you do an inventory audit you will never know. This is the one of the basics for telecom expense management. You must establish a current up to date status and monitor it on an ongoing basis. You need to accurately know in real-time the cost, department and responsibility for you telecom assets. Below are some typical issues we have found.
Orphaned inventory this is telecom inventory is not being used at all like router that has not been reassigned or phone service to an office that has been relocated or converted to VoIP. This represents the ultimate in underutilization of telecom assets.
Ghost inventory - This inventory shows up on bills but does not exist. What a deal youre paying for assets that do not exist. Unless you compared to the actual inventory, this ghost inventory billings can continue for years.
Underutilized Capacity Our analysis often find that in the transition from traditional wired infrastructures to wireless that the wired lines are never dropped. Since the trend to wireless has now exceeded wired applications corporate America now has a significant overcapacity that they are paying for every month. Are you still paying for wired voice lines when your employees have the option of using VoIP or wireless? What are the cost analyses that tell what the most efficient technology is?
Are your telecom changers correct?
Industry evaluations indicate that at a minimum around 10% of your telecom charges are incorrect. In some cases this figure is even higher. This, means that every month you are paying more that you need to and that you need to identify that portion of your telecom expense that is incorrect.
Our business is to ensure that you have a comprehensive view of your telecom assets, billings and ordering processes. You should be able to validate inventory against invoices and billings against services.
Refund Systems is ready to assist you today to recover past capital and allow you to go forward knowing that you telecom expenses are proper.
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