Refund Systems Inc.
449 Woldunn Circle
Lake Mary, FL 32746
877.688.2200 office

info@refundsystems.com

 

 

Recommendations and Optimization

 

In addition to errors, your telecom audit team will uncover many different opportunities to cut your telecommunication expenses.  In every case, the auditor will recommend different ideas and strategies and you have the right, in your sole discretion, to accept or decline such changes.

Some samples of recommendations and Optimization are:

Unnecessary or unwarranted circuits                                                  

Unused features                                                                                  

Re-allocation savings                                                                          

Contract optimization

Real life examples taken from clients' savings reports

SBC Account 214 XXX-XXXX (xxxxxxxxxxxxxxxxxx, Dallas, TX)

      1.  Line 214 688-XXXX when called rings to a “Disconnect” message however this line continues to bill on the above account number

           a.      Elimination of this fee will create a monthly savings of $37.14, $445.68 annually

                     Once approved, a claim will be filed for a refund from the inception of this error

 

      2.       This account bills for two local T1 circuits for a monthly rate of $1,622.08 each (including FCC line charge) for a total monthly charge of $3,244.16                                         a.      This charge is excessive for this type of service

                             i.      Without having the contract we cannot dispute this charge HOWEVER

                 1.       The outbound usage on this account does not warrant 2 T1 circuits

a.       There is on average 60,000 outbound minutes when 1 T1 can easily handle 120,000 minutes

                                                                                                                                       i.      A traffic study should be performed to determine the inbound usage

If one T1 could be considered for elimination there would be a monthly savings of $1,622.08, $19,464.96 annually

Bell South Pricing Accounts (407 XXXXXXX, 407 XXXXXX, 407 919-XXXXX, 407 XXXXXX)

2.      The above accounts bill for Local T1 service, MegaLink service, and 103 POTS Lines

a.      The current cost for these services equals $5,572.26 per month

                                                               i.      Applying a 12 Month Term option to these services will reduce the monthly charge to $4,435.32 creating a monthly savings of $1,136.94, $13,643.28 annually

3.      Although we have included the 103 POTS lines as apart of the overall cost reduction, there are over 47 lines that have indications such as Ring No Answer with no incoming our outbound usage detected that warrant investigation to determine if the lines are in use

a.      For every line that could be considered for elimination there would be a monthly savings of $26.76, $321.12 annually, $15,092.64 annually if all of these lines could be eliminated

4.      There are many lines on this account that could be considered to convert from a POTS line to a DID line on the local T while maintaining the same phone number

a.      NOTE:  The Traffic Study performed on the PRI indicates that the PRI is being used at 1/3 capacity

                                                               i.      If all lines listed below could be converted to DID to create an overall monthly savings of $1,460.80, $17,529.60 annually

1.      There are 10 Fax lines that if converted to DID will create a monthly savings of $265.60, $3,187.20 annually

2.      There are 7 Modem lines identified that if converted to DID will create a monthly savings of $185.92, $2,231.04 annually

3.      There are 38 voice lines (lines in studios, live talk lines) that if converted to DID will create a monthly saving of $1,009.28, $12,111.36 annually

a.       NOTE:  We would recommend keeping some lines as copper backups including maintaining the heavy incoming usage lines as copper lines (4 main hunt groups for the station incoming callers ending in 1051, 1111, 0102, 0103

 


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